Shipping policy

Effective Date: June 6, 2025
Store URL: happymind.com
Contact Email: hello@happymind.com

Thank you for shopping at HappyMind! We’re committed to delivering your order with positivity, care, and efficiency. Please read our shipping policy below for important details.

1. Order Processing

  • All orders are processed within 2–5 business days after payment is confirmed.

  • You will receive an email confirmation once your order is placed and another when it ships, including tracking information (if applicable).

2. Delivery Time

Delivery times may vary depending on your location and the product ordered. Typical delivery estimates:

  • Domestic Orders: 5–10 business days

  • International Orders: 10–20 business days

Please note that delivery timelines are approximate and may be affected by factors beyond our control (e.g., customs, carrier delays, weather).

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of the items in your cart.

4. Tracking Your Order

Once your order is shipped, we will provide a tracking number via email (when available). You can use it to follow the status of your delivery.

5. Lost or Damaged Packages

If your order does not arrive or arrives damaged:

  • Contact us at hello@happymind.com within 7 days of the expected delivery date.

  • For damaged items, please include a clear photo of the damaged product.
    We’ll evaluate the issue and arrange a replacement or refund if applicable.

6. Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

7. Questions?

If you have any questions about your order or shipping, feel free to reach out to us at hello@happymind.com — we're always happy to help!